Spring Schedule

Here are just a few of the breakout sessions that will be offered at the conference in April. Please be sure to check back often. 





Leading Ethical Decision Making in Your Organization 

Dee Oviatt 


Organizations don't make ethical decisions, people do. Ethical decision making is all about knowing and consistently doing what is right. Leaders set the ethical tone in organizations when they "walk the talk" and model the expected behavior.  


Learning objectives include: 

1.     Determine how leaders can more clearly define and communicate what is right, fair, and honest. 

2.     Discuss reasons why "good people" may sometimes behave unethically. 

3.     Discuss specific techniques to help make ethical decisions or respond to ethical conflicts. 

4.     Determine what leaders should be doing to "walk-the-talk" effectively. 

5.     Review situations illustrating that ethics is an everyday issue. 


Intended Audience: Private Sector / Public Sector 


#MeToo - Epidemic or Wake-Up Call?  Where Do We Go From Here? 

Mary Funk 


Sexual harassment training and awareness is more important than ever in today's workplaces.    


This session will review: 

1.     The importance of a good sexual harassment policy 

2.     Address 3rd party harassment from vendors, customers or other non-employees 

3.     Focus on what sexual harassment really is and is not  

4.     Focus on overcoming complacency without over-reacting 


Intended Audience: Private Sector / Public Sector 


Hardwiring Accountability into Your Workforce & Coaching for Great Performance 

Alex Dorr 


Everyone is talking about accountability but few organizations are actually successful in ensuring that personal accountability is hardwired into their talent and everyday business operations. Accountability has been illusive for many organizations, as they have not yet come to understand how to calculate the true value of an employee, how to develop mindsets of accountability and how to measure the results.  In fact, as organizations have focused so much on engagement with this lack of understanding of accountability we have started to create entitlement. This session will get you grounded in how to cultivate true accountability with your teams.  


Attendees will: 

·         Learn how our Ego avoids accountability at all cost and how Ego responds in challenging times at work and cause us to step down and blame circumstances. 

·         Discover techniques and strategies to bypass the Ego to get employees into self- reflection - the key driver of accountability. 

·         Recognize that engagement alone does not drive results, accountability actually leads to engagement and results. 

·         Understand the four factors that drive accountability (Commitment, Resilience, Ownership and Continuous Learning) and how to coach themselves and others through those four factors in the moment. 


Intended Audience: Private Sector / Public Sector 


Reality-Based Leadership: Ditching the Drama and Turning Excuses into Results 

Alex Dorr 


Reality-Based Leadership is founded in our research which proved that a tremendous hit to any organization's bottom line is waste - more specifically, the emotional waste of drama.  


Emotional waste erodes business cases for new implementations, slows growth of organizations, and drains much of the margin on even the best business concept. As with any waste, the best way to eliminate emotional wasted is through implementing great processes and engaging great people.  Reality-Based Leadership provides leaders with the competencies necessary to change the mindsets of their teams, teach great mental processes that eliminate emotional waste and ensure top engagement and accountability.  


Attendees will get fluent in proven techniques and strategies to: 

·         Conserve team energy typically lost to drama and redirect leadership resources to people and on issues with the highest possible ROI 

·         Reduce stress and conflict in their own life and the lives of their teams 

·         Understand the new employee value equation - the way in which employees truly add value in the workplace 

·         Gain fluency in strategies to rally teams to align willingly to organizational goals and capitalize on change 


Intended Audience: Private Sector / Public Sector 


Investigating Internal Complaints 

Amy Reasner 


"Investigating Internal Complaints" focuses on not only how to conduct an internal investigation, but why an employer must 

investigate internal complaints and who should perform the investigation. 


1.     Attorney Amy L. Reasner will walk you through the investigation process from intake of a complaint to the final report. 

2.     Ms. Reasner will outline and explain best practices on evidence gathering, interviewing, note taking, and how to arrive 

at a well-supported decision about whether the complaint will be substantiated or not substantiated. 

3.     Ms. Reasner will also focus on the unique aspects of investigations involving union employees. 

4.     Finally, Ms. Reasner will detail ethical considerations for any attorney performing an investigation and the case law 

regarding when an investigation/report is discoverable in any subsequent legal proceedings. 


Intended Audience: Private Sector / Public Sector 


Mental Health in the Workplace 

Beth Coonan / Ann Kendell 


A discussion about how to handle mental health issues in the workplace centering on compliance, compassion and safety.  We will tackle tough scenarios and provide practical guidance to help you solve your company's challenges.  We will also discuss safety issues. 


Intended Audience: Private Sector  


What's Trending in UI? 

IWD Panel 


Hear the latest news in all things UI (unemployment insurance) from the managers of the Iowa Workforce Development unemployment insurance areas, including initial UI claims, the fact-finding interview process, the UI appeals process, employer UI tax processes, UI fraud detection and worker misclassification. 


1.     Updated administrative rules - How do these affect you? 

2.     Preview of new systems - Simplified efficient processes coming soon 

3.     Q&A opportunity with the experts in each UI area 


Panel participants: Emily Chafa, UI Appeals Bureau Manager; Carie O'Brien, UI Tax Bureau Chief; Brenda Boten, UI Benefits Bureau Chief 


Intended Audience: Private Sector / Public Sector 


What Now and What's Next? Smart Strategies Businesses are Considering to Lower Costs and Improve the Quality of their Health Insurance Plans 

Brian Gillette 


Group health insurance costs continue to rise and create challenges for Iowa businesses and their employees. However, newly available funding strategies, technologies, and product options may provide strategies for Iowa businesses to lower costs and improve quality.  


This presentation will cover: 

1.     Alternative funding strategies that can lower costs for large AND small businesses 

2.     Strategic approaches to including Tele-Medicine benefits in group health insurance plans 

3.     Voluntary Products: How the market has changed and why now is the right time to take a fresh look 


Intended Audience: Private Sector / Public Sector 


Get Your Team Involved!  Create an Inspiring Team Vision, Mission and Rules of Engagement 

Denise Forney 


Effective teams that align around a common vision, mission and set of value statements: 


1.     Become very good at making decisions, planning work, resolving differences and conducting meetings in a collaborative way 

2.     Develop a patient focus and make the patient experience a top priority 

3.     Are empowered to improve work processes to achieve the needed results 

4.     Set goals and solve problems for continuous improvement 

5.     Talk to one another 

6.     Show respect and appreciation for other's viewpoints 


During this session, you will learn tips on how to work directly with your team to write your own team vision statement, mission and rules of engagement.  When team members have a positive, supportive culture and a well-defined framework with which to operate, they enjoy coming together because they have a cohesive way of thinking and working together. 


Intended Audience: Private Sector / Public Sector 


"Me Too" Sexual Harassment in Iowa; Post, Present and Future 

Frank Harty 


This presentation will include a review of the development of sexual harassment law in Iowa, a survey of existing law, and a discussion of anticipated future developments. 


Intended Audience: Private Sector / Public Sector 


2017 Legislative Changes to Employment Law 

Hugh Cain / Brent Hinders 


The 2017 Legislature significantly changed collective bargaining, civil service, workers' compensation, minimum wages and home rule.  This presentation updates attendees on: 


1.     Major changes in workers' compensation law affects the rights and responsibilities of employees and employers 

2.     Changes in civil service and collective bargaining law make it easier to terminate employment and eliminate a number of formerly required bargaining topics for public employers 

3.     Major limitations were imposed upon cities and counties to regulate terms and conditions of employment 


Intended Audience: Private Sector / Public Sector 


What Every Public Employer Should Know About Employment Law 

Hugh Cain / Brent Hinders 


Public employers have duties and obligations significantly different than private employers.  This presentation deals with complexities of hearings, due process, specific statutory obligations, and other requirements unique to public employment. 


1.     Public employers have mandatory statutes that apply only to them such as Veterans Preference, job applications, job posting, and FMLA nuances. 

2.     The law and litigation are developing the State of Iowa Constitution as a sword to establish causes of action against public entities. 

3.     The federal Constitution provides for civil rights and liberty interests rights for public employees 


Intended Audience: Public Sector 


What is a Crucial Conversation?  And Who Cares? 

Pamela Dykstra 


Whenever you're not getting the results you're looking for, it's likely a crucial conversation is keeping you stuck. Whether it's a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship at home or at work—whatever the issue—if you can't talk honestly with nearly anybody about almost anything, you can expect poor results.    


In this workshop, you'll learn a few of the hard-hitting skills needed to:   


·         Identify the right problem to hold the right conversation.   

·         Take control of your emotions instead of losing your cool.  

·         Speak persuasively, not abrasively.  

·         Go from talking to getting results.  


Intended Audience: Private Sector / Public Sector  


Financial Wellness Leadership: A Tale of Ostriches, Wart Hogs and Giraffes 

Joanne Kuster / Kathy Krogmeier 


Boomers, millennials and employees between?  Regardless of age or salary, money worries and financial stressors impact productivity…and your bottom line.  Studies verify financial stress is rising, showing that employees must increase personal finance skills.  Is leading your team to develop financial wellness strategies on your to-dos?  Learn what it takes to create cost-efficient programming to help employees take control.  Understand the interplay between early financial wellness and retirement readiness.  Get energized to launch financial wellness initiatives, moving employees from procrastination to action.  Discover trending programs that work and how workplace initiatives measure success.  


Learning objectives: 

1.     Increase the ROI of your employee benefits package - what you can do now. 

2.     How to create affective financial wellness programming that employees want to attend - and will take home to their family 

3.     Tips and tools to reach employees in every age group in your workplace - what works and what doesn't 


Intended Audience: Private Sector / Public Sector 


Inclusion - Moving From Unconscious Bias to Acceptance 

Kevin Pokorny / Renee Hardman 


This workshop is an overview of a three-hour seminar on learning to identify, acknowledge, and mitigate implicit biases about groups of people.  The learning will result in more effective working relationships with co-workers and interactions with the public and customers in the midst of an increasingly cultural diverse workplace and community.  


1.     Definition of implicit bias and examples. 

2.     How implicit bias creates an "in-group vs. out-group" mentality. 

3.     What are micro aggressions and their impact on relationships. 

4.     Several techniques to minimize one's bias.    


Intended Audience: Private Sector / Public Sector 


I-9s in the Era of Technology and Trump: Intermediate and Advanced Worksite Enforcement and Anti-Discrimination Considerations 

Lori Chesser 


Immigration & Customs Enforcement (ICE) has promised stepped-up worksite enforcement.  The Department of Justice is focused now more than ever on discrimination against U.S. workers.  The Immigration Service is focused on fraud and abuse in the temporary visa systems, particularly in the IT contracting situation. These changes raise the likelihood that a federal agency (or possibly a State agency) will be looking at your I-9s.  At the same time, more on-boarding and HR management systems are offering electronic I-9 solutions, and technology has made the process both easier and harder.    


This session will cover: 

1.     Which agencies can review your I-9s and how to respond to a request for review or audit; 

2.     What violations government agencies be looking for when inspecting your work site; 

3.     The risks involved in using technology to complete, store and share I-9s; and 

4.     Best practices for protecting your company from workforce enforcement risks. 


Intended Audience: Private Sector 


I-9s: The Why, Who, When, Where, What and How 

Lori Chesser 


Completing I-9s correctly is more important than ever.  But this little form is tricky! Lean the basics to start you on the path to full compliance, including how to avoid common pitfalls and assure best practices. 


This session will cover: 

1.     The purpose of I-9s 

2.     Who must complete I-9s 

3.     When to complete I-9s 

4.     Where to complete and store I-9s 

5.     What to do in case of an audit 

6.     How to complete I-9s to avoid fines and employing unauthorized workers    


Intended Audience: Private Sector / Public Sector 


Wage and Hour Updates 

Michael Staebell 


Updates on developments regarding statues enforced by the USDOL/ Wage Hour Division. 


1.     Wage and Hour regulations that have been rescinded 

2.     New and potential future WH regulations 

3.     FLSA issues 

4.     FMLA issues 


Intended Audience: Private Sector / Public Sector 


FMLA Issues that Plague Employers and How to Cope 

Michael Staebell 


How to handle these FMLA issues: 


1.     Employees who exceed the frequency and duration provisions of the medical certification 

2.     Untimely and deficient medical certifications 

3.     Employees on FMLA who fail to follow company call-in policies 

4.     Recertifications and doctors' notes 

5.     Employer's entitlement to details of absences and tardies under FMLA 


Intended Audience: Private Sector / Public Sector 


The Stiletto in Your Back:  Workplace Bullying 

Nola Cartmill 


This presentation will define workplace bullying, discuss different forms of workplace bullying, compare and contrast workplace bullying to illegal harassment, discuss why addressing workplace bullying is important, and give advice on how to address workplace bullying.  


Attendees will leave the presentation with the following knowledge: 

1.     Definition of workplace bullying 

2.     Understanding of how workplace bullying differs from unlawful harassment 

3.     Understanding of how workplace bullying affects the workplace 

4.     Guidance on how to address workplace bullying 


Intended Audience: Private Sector 


Dealing with FMLA Abuse - What Can You Do? 

Patrick O'Connell 


1.     Explanation of the intent of the FMLA 

2.     Types of FMLA abuse; common disciplinary scenarios 

3.     Rights of the employers to enforce work rules 

4.     Protecting FMLA rights while maintaining workplace discipline 


Intended Audience: Private Sector / Public Sector 


How to Obtain a Resignation from a Problem Employee 

Patrick O'Connell 


1.     Benefits of resignation versus termination 

2.     Tactics for setting the state for resignation of a difficult employee 

3.     Step-by-step method of fact-finding to put pressure on a difficult employee 

4.     Use of attorneys and resignation agreements 


Intended Audience: Private Sector / Public Sector 


Trends in Workplace Harassment 

Patrick Smith 


What does the recent wave of sexual harassment claims against public media figures and politicians mean for ordinary employers not in the public eye?   Even without these high profile cases, there is evidence that a new era of sexual and other harassment claims has arrived.   This presentation will focus on trends in harassment enforcement and litigation, and provide practical tips for employers to protect themselves against the next generation of harassment claims.     


1.     What do the statistics shows about the number of harassment charges, lawsuits, and jury verdicts; 

2.     How the EEOC's new proposed Enforcement Guidance on Workplace Harassment could impact the direction of harassment claims and litigation; 

3.     How the Iowa Supreme Court's decision in Haskenhoff v. Homeland Energy Solutions (2017) will impact harassment litigation in Iowa 

4.     What steps should employers take to protect against a new wave of harassment claims 


Intended Audience: Private Sector / Public Sector 


Conversational Intelligence - Building Trust, One Conversation at a Time 

Sarah Noll Wilson 


Our success personally or professionally is dependent on the quality of our relationships. The quality of our relationships is dependent on the quality of our conversations. And yet research shows that most conversations miss the mark. Every conversation is an opportunity to increase or decrease trust.  What are your conversations building? We can improve our conversations by shifting from focusing on "I" to focusing on "We", increasing our awareness of our impact and practicing Conversational Essentials.  


In this breakout, participants will: 

1.     Explore the neuroscience of trust and why conversations fail. 

2.     Define the four responses to stress and how those responses impact connection and creative thinking. 

3.     Experience key strategies for how to shift conversations from distrust to high trust.    


Intended Audience: Private Sector / Public Sector 


Demystifying Financial Wellness 

Jean Duffy 


Medical expenses, credit card debt, the cost of education, and saving for retirement top the list of financial challenges for American workers today. A recent Society for Human Resource Management (SHRM) study on financial wellness in the workplace revealed that seven out of 10 HR professionals indicated that personal financial challenges have a meaningful impact on overall employee performance. This stress can lead to employee absenteeism, lost productivity, and health issues. 


Despite their popularity, many plan sponsors express concerns about a number of obstacles to offering a wellness program, such as lack of time, resources, and budget. 


During this presentation, CAPTRUST's Jean Duffy will discuss employee financial wellness, covering the basics, such as: 


1.     What exactly is financial wellness? 

2.     What are the pillars of an effective financial wellness program? 

3.     How can employee financial wellness be measured?        


Intended Audience: Private Sector / Public Sector 


Creating a Roadmap - How to Facilitate Effective Strategic Planning 

Cassandra Halls 


A well-designed strategic plan becomes the road map and the tool utilized to provide clear understanding of specific, defined goals. Strategic planning allows for insight, innovation, ownership and excitement!  Join us for this fantastic session to help you learn how to facilitate a fun and productive strategic planning session! 


1.     Have innovative ideas for how to prepare for a strategic planning session that creates buy-in and drives results! 

2.     Understand how to facilitate discussion during the planning session, ensuring all voices are heard and contributions are recognized. 

3.     Leave with an outline of critical components to be included in the strategic plan. 

4.     Know how to shift the planning process into action. 


Intended Audience: Private Sector / Public Sector 


Generations Anonymous: Appreciating Contributions for What They Are, Not Who They're From 

Cassandra Halls 


The workforce is experiencing a unique transition.  Currently, there are 5 generations represented in the workplace.  With all of the varying perspectives, it is easy to get lost in assumptions and perceptions we have of each other, and forget the value we all bring to our organizations.  We must be honest and recognize NOBODY is perfect, and then focus on understanding that we all have a unique way of contributing to accomplishing goals and achieving success.     


1.     Learn about generational influence that impact the way we approach our work. 

2.     Understand the reality and value generational diversity brings to work culture. 

3.     Have new strategies to implement to improve generational relationships in your organization. 


Intended Audience: Private Sector / Public Sector 


Active Shooter Response Program 

Amy Ratekin / Tom Aydelott 


Does your organization have a tactically proven plan to respond to an active shooter attack? Odds are you will need one. Smart companies are being proactive and preparing for an attack and other violence in the workplace. 


We have been teaching our COBRA-Defense Active Shooter Response Plan (ASRP) since 2003. The ASRP workshop is a variety of drills and scenarios that pull from law enforcement training. The drills and scenarios help people react with sound strategic and tactical skills despite the hysteria of an attack.    


Participants will learn: 

1.     15-Step Active Shooter Response Plan                     

2.     A comprehensive plan and action steps for their security in an active shooter situation                           

3.     How to bring their company into compliance with OSHA U.S.C 654 (a)(1) to provide a workplace free from violence.  


Intended Audience: Private Sector / Public Sector 


You Didn't Do Your Job and I Quit! 

Jo Ellen Whitney 


Support your employees' wellness and increase retention with proper training and enforcement of sexual harassment policies. 


In the hot job market we are currently experiencing, when employees don't feel supported or that their complaints are not being taken seriously, they will not hesitate to 1. Blast you on social media and 2. Move on to a new opportunity. 


With proper training, policies that set expectations and procedures that are meticulously followed, you can show employees you care about the issue of harassment in the workplace, you care about their wellbeing, and improve your employee retention rate. 


You will leave the presentation with: 

1.     Tips on preventing sexual harassment complaints and training employees 

2.     Best practices for implementing policies and procedures 

3.     Managing social media expectations 

4.     Third party investigatory assistance 


Intended Audience: Private Sector / Public Sector 


The 5 Languages of Appreciation in the Workplace 

Dr. Warren Phillips /  

Kimberly Phillips 


The goal of this presentation is to assist individuals in the workplace with communicating appreciation and encouragement effectively to their colleagues. Tools necessary to apply this knowledge proactively in the current work environment will be provided via didactic presentation, hands-on experiential activities, and discussion. 


Participants will be able to: 

1.     Understand the core concepts of appreciation and encouragement and their importance in workplace relationships 

2.     Identify negative results that can occur when team members do not feel valued or appreciated 

3.     Describe each of the 5 languages of appreciation and what they look like in daily work life 

4.     Apply the principles of the languages of appreciation in everyday work relationships by utilizing powerful tools for expressing appreciation and encouragement towards colleagues 


Intended Audience: Private Sector / Public Sector 


Bring Your Team Together with F.O.C.U.S 

Warren Jacobs 


The best work teams are diverse—pulling together people with different personalities, expertise and backgrounds. This can lead to break downs, with each person approaching objectives from a different perspective, and with it almost certainly comes conflict. That conflict can either spark innovation … or light the fuse that causes a team to explode. 

Your employees' ability to collaborate—to be flexible, observe, connect, understand, and explore solutions, will allow them to tactfully and maturely resolve conflict. This practical workshop introduces a high-level communication tool that is highly valuable for collaboration. 


Workshop Learning Objectives: 

1.     Find out how to build relationships and support a collaborative physical and social environment 

2.     Utilize a communication tool, F.O.C.U.S for collaborating in difficult situations. 

3.     Identify how to share and communicate in a way that motivates, inspires and sets up a win-win situation for the team 

4.     Make confrontation more effective and keep conflict from escalating by effectively managing situations 


Intended Audience: Private Sector / Public Sector 


HCM Technology: Be the Architect 

Kathy Kruse 


Those who have implemented and participated in HCM system(s) conversions will attest to these projects being a memorable experience; rewarding for some, stressful for others. This session will reveal what is behind every professional who proclaims, "If I knew then what I know now, I would have done things differently."     


Like any complex project, a comprehensive, end to end plan is critical.  This session will provide the guidelines, concepts and stories to lend thoughtful planning around optimizing and/or evaluating HCM technology to best fit your organization.   Project success comes from defining and executing on a variety of aspects: the team, timeline, requirements, technical pieces, functional requirements, testing, training and the adoption by the workforce (to name a few).    


Intended Audience: Private Sector / Public Sector 


Dealing with Employees on Job-Protected Leave—ADA and FMLA Compliance Issues      

Lindsay Vaught / Rebecca Reif 


This session will focus on employees who are on leave and specific compliance issues, including: 


1.     Leave as a reasonable accommodation under the ADA 

2.     Requiring medical questions and medical exams for an employee on leave 

3.     Communicating with an employee on job-protected leave 

4.     Dealing with employees on intermittent FMLA leave 

5.     Accommodating pregnant employees 


Intended Audience: Private Sector / Public Sector 


How Does Iowa Work for You? 

Ali Sidwell 


This session will discuss the multitude of creative business development and recruitment services available to companies of all shapes and sizes. Find out how the State of Iowa is working for you and how to tailor these opportunities for your business. 


1.     Registered Apprenticeship 

2.     Employers' Council of Iowa (ECI) 

3.     Future Ready Iowa 

4.     Labor Market analysis 


Intended Audience: Private Sector / Public Sector 


Common Obstacles to Discipline 

Matt Brick 


Disciplining employees is not something managers look forward to doing. The ability to successfully handle employee discipline in a timely and professional manner, however, is crucial for any business. Performance and behavioral issues in your staff members rarely get better if ignored. In fact, they often get worse, creating a bigger problem for you to address in the future. Knowing how and when to address problems can help you navigate when things don't go so smoothly.  


Topics at this seminar include: 

1.     Setting clear expectations from the beginning 

2.     Paying attention to first-time infractions no matter how "small" they appear 

3.     Taking time to address good as well as bad behavior 


Intended Audience: Private Sector / Public Sector 


Gain Insight Into What Aspects of the 2017 Tax Cut and Jobs Act and How It Effects Certain Fringe Benefits, Withholding and Other Employer Issues 

Kristy Maitre 


The 2017 Tax Cut and Jobs Act made several changes to the employer benefits and how they are taxed.  


1.     Become aware of tax changes that will impact employers and employees in the 2018 -2025 tax years 

2.     Learn what employee fringe benefits were affected by the law change 

3.     Provide update on other employer issues for 2018 planning purposes 


Intended Audience: Private Sector / Public Sector 


Worksite Wellness: A Unique Approach to Whole Health 

Johanna Dunlevy /  

Jennifer Becker 


Organizations offer extensive benefit packages to attract and retain employees, promote well-being, enhance workplace culture, and maintain financial health. While Wellness and Employee Assistance programs (EAP) have existed for many years, they are often underutilized. Learn how you can promote whole health through a benefit package that integrates wellness programming with a full-service EAP, and what gains can be expected for your organization and overall employee health.  


1.     Understand mental health trends in the workplace.  

2.     Explore the advantage of promoting emotional health through your wellness benefit package. 

3.     Learn how your organization can benefit financially from a strategic approach to addressing whole health starting today! 


Intended Audience: Private Sector / Public Sector 


Iowa Workers' Compensation Overview 

Alison Stewart 


Learn how to appropriately respond to workplace injuries from the outset. When an injury first occurs at work, there are several things that need to be done. If handled appropriately from the start, cost savings and employee retention can be achieved. In this presentation we will discuss what to do first and what to do next, as well as pitfalls to avoid. 


1.     How to determine what is an injury under the act 

2.     The importance of timely and properly reporting injuries 

3.     Providing appropriate Medical Care 


Intended Audience: Private Sector / Public Sector 


Healthcare in America - What Do We DO? 

Jesse Patton 


Jesse will provide an update on the status of the Affordable Care Act.  A complete review will be provided on the recent rules and executive orders released under the Trump Administration.  Discuss the impact to the market on the repeal of the Individual Mandate under the new Tax bill.  Jesse will explore comprehensive details on pending legislation currently being debate by Congress.  A review of America's healthcare system in a very interesting time!  


Intended Audience: Private Sector / Public Sector 


Communicate with Attitude 

Matt Booth 


From the day you were born, you've depended on the ability to communicate. A soft touch, that warm gentle hug from your family and somewhere between that first cry for breath and yesterday's long winded lunch, the process has changed. You now live in a world full of clutter, confusion, and information overload. With each step forward in technology, you seem to take a step back from personal connection and then are forced to catch up. Success comes to people not because they are smarter or more talented than you, but because they can communicate their ideas clearly and thus gaining buy-in from staff and co-workers. Virtually every facet of your personal and professional life hangs on your ability to communicate. 


By the end of this program, the participants will have: 

·         Concretely learn soft communication skills 

·         Improve understanding 

·         Recognized different learning styles 

·         Build rapport with others 


Intended Audience: Private Sector / Public Sector 


Reasonable Accommodation or a Request for Five Star Amenities? 

Understanding Your Obligations Under the ADA. 

Kelsey Crosse 


Evaluating an employee's request for an accommodation in the workplace can be extremely challenging. This presentation is designed to help you tackle that process. We will discuss what factors the court's analyze to assess whether an accommodation is reasonable and how to respond to requests for accommodations such as indefinite leave, mental health concerns, telecommuting, medicinal marijuana, and pregnancy-related leave. We will also evaluate what the EEOC has to say about wellness programs in the workplace, best practices for avoiding disability discrimination claims, and whether the ADA extends to independent contractors and volunteers.    


Intended Audience: Private Sector / Public Sector 


What You Need to Know About Stress Management 

Brian Powers 


Do you know the signs and symptoms of stress?  Where stress comes from?  How you can turn stress into a good thing. 


In this workshop we will explore the history of stress. Explain why you need to be aware of stress. Teach you how you can use stress erasers. We will also show you how your mind controls and contributes to stress and what you can do to control stress in your life. 


You will learn: 

·         How to control stress.  

·         How to turn stress into a motivator.  

·         How to use anchors for stress reduction.  


This workshop will have live demonstrations. 


Intended Audience: Private Sector / Public Sector 


Establish Rapport that Builds Trust, Improves Communication, and Increases One's Influence 

Karl Schaphorst 


To effectively build and maintain rapport quickly and effectively, one will need to become a master of the dynamics of communication, psychological interaction, and human behavior.  In this seminar, we will examine the most effective methods of accomplishing the task of establishing rapport with others. 

·         rl Schophorstg 

·         t Jennifer: nnn  Speaking of spring, next up on our speaker spotlight series for the spring conference is JennnIt is not about you, so make it about them 

·         How to act in a way that is attractive to other people 

·         Change how you communicate to become more influential 


Intended Audience: Private Sector / Public Sector